pamantasan Frequently Asked Questions

Head to the Register page and fill in your full name, date of birth, email address, and a secure password. You must be at least 21 years old and located in the Philippines or a permitted jurisdiction. After submitting the form, verify your email address using the link we send you, then make your first deposit in Philippine Peso (₱) to start playing.

Go to the Login page and enter your registered email address and password. If you have forgotten your password, use the "Forgot Password" link on the login page to receive a reset link by email. For persistent access issues, contact [email protected] and our team will assist within minutes.

Yes. pamantasan is fully mobile-optimised and works directly in the browser on Android smartphones, iPhones, and tablets — no app download required. The registration form, deposit process, sportsbook, live casino, slots, and bingo all load smoothly on mobile screens. For details on the dedicated app experience, visit the App page.

pamantasan offers four main game categories: Sportsbook (including basketball, football, and other major sports), Live Casino (real-time tables with live dealers), Slot Online (hundreds of titles from leading providers), and Bingo (multiple rooms with varying ticket prices in PHP). Each category has its own dedicated section in the main navigation for quick access.

All transactions on pamantasan are processed in Philippine Peso (₱ / PHP). Accepted payment methods include QR Ph, local bank transfers, and popular Filipino e-wallets. No currency conversion is required for Filipino players. Deposit and withdrawal processing times vary by method — most deposits are credited instantly, while withdrawal timelines depend on the chosen channel and verification status.

Minimum deposit amounts vary by payment method and are displayed at the time of deposit on your account page. All amounts are shown in Philippine Peso (₱). We recommend checking the payment section in your account dashboard for the current minimum and maximum limits applicable to your chosen method.

Click "Forgot Password" on the Login page and enter your registered email address. You will receive a password reset link shortly — check your spam folder if it does not arrive within a few minutes. After resetting, you can log in immediately. If your email address has changed or you have lost access entirely, contact [email protected] with your account details for manual verification.

pamantasan uses industry-standard encryption (SSL/TLS) to protect all data transmitted between your device and our servers. We never share your personal information with unauthorised third parties. We recommend using a strong, unique password for your account and keeping your login credentials private. You can review our full data practices in the Privacy Policy.

Yes. pamantasan is built entirely in English and designed specifically with Filipino players in mind. All menus, game descriptions, transaction pages, support communications, and policy documents are written in clear English that is easy to follow. PHP currency is used throughout, so there is no confusion around amounts or payment terminology.

Our support team is available 24 hours a day, 7 days a week. You can reach us by email at [email protected]. When writing in, please include your registered email address and a clear description of your issue so we can resolve it as quickly as possible. Response times are typically within a few hours for non-urgent matters.

pamantasan takes responsible gaming seriously. Members can request deposit limits, cooling-off periods, or self-exclusion by contacting [email protected]. We also provide a dedicated Responsible Gaming page covering warning signs, self-control tips, minor protection, and professional support resources available in the Philippines. All accounts require players to be 21 years of age or older.

The pamantasan sportsbook covers a wide range of live and pre-match markets, including basketball, football, and other popular sports followed by Filipino fans. Availability of live streaming features depends on the specific event and provider agreements. Check the bet section for the current schedule of available markets and live events on any given day.