pamantasan Privacy Policy
This Privacy Policy explains how pamantasan collects, uses, stores, and protects your personal information when you register and use our platform. Please read it carefully — knowing how your data is handled is your right as a member.
Last updated: 2025. This policy applies to all registered members on pamantasan.net.
1. Information We Collect
When you register and use pamantasan, we collect several categories of personal information to operate the platform effectively and in compliance with applicable regulations:
- Account information: Full name, date of birth, email address, username, and password (stored in encrypted form).
- Identity verification data: Government-issued ID details, selfie images, or other documents requested during the Know Your Customer (KYC) process.
- Payment and transaction data: Deposit and withdrawal records, payment method details (e-wallet identifiers, bank account numbers), and transaction amounts in Philippine Peso (₱ / PHP). We do not store full card numbers on our servers.
- Device and browser data: IP address, device type, operating system, browser version, screen resolution, and connection type collected automatically when you access the platform.
- Usage data: Pages visited, games played, betting activity, session duration, clicks, and navigation patterns within the platform.
- Cookies and local storage data: Session tokens, preference settings, and analytics identifiers stored in your browser or device.
2. How We Use Your Information
pamantasan uses the personal information collected for the following specific purposes:
- Account management: To create, maintain, and secure your member account, and to verify your identity in line with regulatory requirements.
- Platform operation: To process bets, deposits, withdrawals, and game sessions — all conducted in Philippine Peso.
- Fraud prevention and security: To detect suspicious activity, prevent unauthorized account access, and protect the integrity of the platform.
- Legal compliance: To meet obligations under applicable Philippine data protection laws, anti-money laundering regulations, and gaming licensing requirements.
- Customer support: To respond to your queries, resolve disputes, and assist with account-related issues.
- Platform improvement: To analyze usage patterns and improve the design, performance, and content of the pamantasan platform.
- Communications: To send account notifications, security alerts, and service updates. We do not send unsolicited marketing messages without your consent.
3. Cookies and Tracking
pamantasan uses cookies and similar tracking technologies to support platform functionality and improve your experience. Cookies are small text files stored on your device by your browser when you visit the platform.
We use the following types of cookies:
- Essential cookies: Required to keep you logged in, maintain your session, and ensure the platform functions correctly. These cannot be disabled without breaking core features.
- Functional cookies: Store your preferences such as language settings or game display options.
- Analytics cookies: Collect anonymized data about how members use the platform — such as which pages are visited most — to help us identify areas for improvement.
Most browsers allow you to control or delete cookies through their settings. Disabling essential cookies may prevent you from accessing certain features of pamantasan. We do not use cookies to serve third-party advertising on the platform.
4. Data Storage, Security, and Third-Party Sharing
Storage and Security
Your personal data is stored on secure servers using industry-standard encryption. Access to member data is restricted to authorized personnel only, and all staff handling personal information are bound by confidentiality obligations.
pamantasan implements technical safeguards including secure HTTPS connections, encrypted password storage, and session timeout controls. Despite these measures, no online system is completely immune to risk. We encourage members to use strong passwords and to contact us immediately if they suspect any unauthorized access to their account.
Data is retained for as long as your account remains active and for the period required by applicable law after closure — typically a minimum of five years for transaction records under anti-money laundering regulations.
Third-Party Sharing
pamantasan does not sell or rent your personal data to third parties. We may share limited information with trusted service providers in the following situations:
- Payment processors: To facilitate deposits and withdrawals in Philippine Peso via local and international payment providers.
- Identity verification services: To complete KYC checks as required by regulatory obligations.
- Legal and regulatory authorities: When required by law, court order, or in response to a lawful request from a government body in the Philippines.
Any third parties we work with are contractually required to handle your data securely and only for the stated purpose.
5. Your Rights as a Member
As a pamantasan member based in the Philippines, you have the following rights with respect to your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173) and related regulations:
- Right to access: You may request a copy of the personal data we hold about you at any time.
- Right to correction: If any information we hold is inaccurate or outdated, you may request that it be corrected.
- Right to deletion: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations.
- Right to object: You may object to the processing of your data for specific purposes, including direct communications.
- Right to data portability: You may request a copy of your data in a structured, commonly used format.
To exercise any of these rights, contact the pamantasan support team at [email protected]. We will respond to requests within 30 days. Certain requests may be subject to identity verification before they are processed.
6. Minor Protection, Policy Updates, and Contact
Protection of Minors
pamantasan does not knowingly collect personal data from individuals under the age of 21. The platform is strictly for adults. If we become aware that a minor has registered an account or provided personal information, we will take immediate steps to delete that data and close the account. If you believe a minor has accessed the platform, please contact us at [email protected].
Updates to This Policy
pamantasan may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or platform features. When material changes are made, we will notify registered members through the platform or via email. The date at the top of this page indicates when the policy was last revised. Continued use of pamantasan following any update constitutes acceptance of the revised policy. We recommend reviewing this page periodically.
How to Contact Us
For privacy-related questions, data access requests, or concerns about how your information is handled, reach out to the pamantasan support team:
Email: [email protected]
Support hours: 24/7
You can also visit the FAQ page for answers to common account and privacy questions.
Questions About Your Data or Your Account?
Visit the FAQ for common privacy and account queries, or log in to manage your pamantasan account settings directly.